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Finacle: Accessibility Audit
Designer’s Note:This project showcase highlights my process and impact at a high level. For detailed methodologies, artifact samples, or implementation specifics, I’d love to chat!
Client
Finacle (2025)
Location
USA, CA, EUR
Industry
Fintech B2B
Team
3 Members
About
Finacle, a globally adopted core banking platform, launched new tracks with intuitive workflows—but lacked accessibility validation.
Leading the UX audit initiative, we evaluated 3+ critical tracks, identifying gaps in inclusive design while ensuring the product met rigorous quality standards before market release.
My Role
Lead Accessibility Auditor & UX Strategist
I diagnosed barriers and prescribed solutions—equipping engineering teams with actionable blueprints for inclusive design.
Process
Empathize
Uncovering Hidden Struggles
Description
Mirrored real banker workflows through hands-on task replication to identify pain points
Define
WCAG 2.1 Alignment Assessment
Description
Leveraged automated scanning tools (axe, WAVE) for baseline compliance checks
Conducted in-depth manual testing using screen readers and keyboard navigation.
Ideate & Design
Smarter Fixes
Description
Developed severity-graded reports (critical/high/moderate) with tailored fixes
Provided with Market-Ready Evaluation.
Proposed long-term UX patterns
Impact
For Finacle:
- My findings became the business case to bake accessibility into all new features—not as a checklist, but as a core UX principle.
- We empowered banks to make informed procurement decisions for inclusive tech.
For Designers
- I led workshops showing how inclusive patterns can elevate mainstream UX—shifting internal perceptions.
Inclusive design isn’t just about compliance—it’s a strategic lever for superior product experiences.